IP telephony in CARBOOK: efficient client management

In CARBOOK, IP telephony enables automated client registration and order creation via phone. It provides call statistics, call listening capabilities, and access to calls directly from work orders, streamlining client interactions and service management.

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Reports on calls, detailing customers, orders, employees, and others.

Call statistics — received and missed — offer insights into call management. Access call statistics via the menu, then "reports," followed by "call statistics." During calls, you can transfer orders to another station within your network by selecting an available space on the scheduler.

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